Company learnership

Capitec Bank Ltd: Learnership Opportunities

May 16, 2020

Learnership Summary

Purpose Statement

To provide effective service to branches by responding to and answering operational queries.

Apply For FNB Internship Opportunities

Experience

Minimum:

  • 6 – 12¬†months¬†contact centre

Qualifications (Minimum)

  • Grade 12 National Certificate / Vocational
Qualifications (Ideal or Preferred)
  • n/a
Knowledge

Minimum:

  • Call centre processes and procedures
  • Customer care and service protocols
  • Basic IT knowledge

Ideal:

  • Capitec Bank systems
Skills
  • Communications Skills
  • Problem solving skills
  • Telephonic / Call skills
  • Attention to Detail
Competencies
  • Achieving Personal Work Goals and Objectives
  • Delivering Results and Meeting Customer Expectations
  • Working with People
Additional Information
  • Ability and willingness to work in an open plan environment
  • Able to work a 45 hour week inclusive of weekends and public holidays on a shift basis including night shift
  • Willing to work additional hours on occasion upon request
  • Clear criminal and credit record

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How To Apply?

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