Komatsu Is Recruiting Field Engineer

March 26, 2020

Job Summary

A Field Service Engineer works within the Product Support Department which is responsible for the Aftermarket Support of Underground Soft Rock equipment, by providing the link between the field (Customers, Sales & Service Management, Smart Solutions) and internal customers (Product Management, Quality and Manufacturing).

The position will be based at either eMalahleni or Secunda and the incumbent will report to a Product Support Lead.

This link is aimed at driving Continuous Improvement of the company’s products by focusing on:

  • Reliability & Maintainability
  • Life Cycle Cost
  • Productivity
  • The Major Responsibilities of a Field Service Engineer will be executed by focusing on the following key aspects:
  • Product Issue Resolution & Validation
  • Monitor & Influence Equipment and Component Performance
  • Direct Customer Support
  • Engineering Support
  • Service Development

Job Requirement:

  • S4/N6 Electronics/Electrical, fully qualified Electrician / Millwright with Flameproof and Gas Testing certificates.
  • Upwards of five years of practical mining experience is essential on the latest generation Joy equipment.
  • A strong mechanical and/or electrical aptitude with maintenance and troubleshooting experience on mining machinery is required.
  • A high level of Joy product knowledge is essential.
  • A good understanding of engineering design principles would be advantageous.
  • Must be computer literate with a sound knowledge of MS Word, PowerPoint, SAP, Salesforce and Excel.
  • Must have good communications and report wiring skills.
  • Valid driver’s license and own reliable transport.
  • Leadership
  • Continuous Learning
  • Effective Relationships
  • Critical Thinking
  • Service Orientation
  • Drive for Results
  • Adaptability
  • Business Acumen
  • Collaboration
  • Communication
  • Customer Focus
  • Delegation
  • Diversity
  • Emotional Intelligence
  • Essential Job Functions
  • Influence
  • Innovation
  • Operational Excellence
  • Problem Solving
  • Results Driven
  • Technical / Functional Skills
  • Zero Harm

How To Apply?


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We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

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