Jobs

Dis-Chem Is Looking For Cashiers

February 21, 2020

Job Summary

Dis-Chem Pharmacies requires experienced Cashiers for their various Stores in the Gauteng, Heidelberg region. Successful appointed applicants will support customer service at point of sale while ensuring a world-class shopping experience. They must record customer transactions on the Dis-Chem operating system according to company policies and standard operating procedures, with zero tolerance toward inaccuracies and elimination of fraud risk.

Dis-Chem has been South Africa’s first choice in pharmacies since 1978, with its linked dispensaries, family clinics, non-pharmaceutical and comprehensive self-medication centres.

Dis-Chem Head Office is based in Midrand, Johannesburg and they have over 150 stores spread across Southern Africa. They employ over 18 000 full-time and part-time employees, where they give their employees training to ensure that they have the greatest possible support to do the work and develop themselves as individuals.

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Requirements:

  • Grade 12 certificate
  • A minimum of 6 months’ experience cashier/till operations experience
  • Computer literate – MS Office
  • Sound numerical skills
  • Strong command of the English language
  • Basic customer service
  • Willing and able to work retail hours

Competencies:

  • In-depth knowledge of operating cash registers, and maintaining cash drawers
  • Knowledge of processing sales, refunds and payments
  • Strong command of English (written and oral)
  • Accuracy
  • Attention to detail
  • Presentable
  • Emotional intelligence
  • Social awareness
  • Accountability
  • Problem-solving
  • Analyse basic reports
  • Trustworthy and honest
  • Time management
  • Third additional language
  • Willing and able to work retail hours
  • Reliable transport and/or reside in close proximity to the store
  • South African citizen
  • Clear credit and criminal record

Key Duties:

  • Adhere to Dis-Chem’s customer service policies and procedures
  • Establish a professional relationship with customers
  • Report customer complaints and compliments to the Frontline Supervisor, or store management
  • Adhere to the customer turnover hourly rate
  • Be aware of current sales and promotions
  • Ensure colleagues and customers are not exposed to any risk
  • Carry out and manage Dis-Chem 5 star communication principles
  • Be responsible for cash flow
  • Ensure all line voids and price changes are approved and signed off by the supervisor
  • Exchange merchandise for customers and accept returned goods by customers when authorised to do so
  • Transact all purchases – receive and process all payments (cash, bank cards, vouchers, coupons, other forms of payments) accepted by Dis-Chem
  • Process all loyalty cards including those of our accelerator partners (Discovery Health Care, Medihelp Lifestage, Momentum Multiply, Legacy Lifestyle, ABSA Rewards and eBucks)
  • Ensure cash is placed in drop safe according to Dis-Chem’s SOPs
  • Ensure usage of your code and password is restricted to only you; is safe, and is changed regularly
  • Ensure all outgoing stock/items/scripts are scanned and paid for
  • Ensure that all money is strictly kept safely and securely inside the till
  • Handle daily takings confidentially, and only discuss with management
  • Be alert, recognise and report suspicious behaviour to management
  • Address queries regarding store merchandise
  • Adhere to Dis-Chem’s security policies and procedures

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