Jobs

Capitec Is Hiring Client Service Champion

December 26, 2019

Job Summary

To welcome the clients and coordinate the branch flow through efficient queue functioning, ensuring the correct client documentation is available, and addressing client flow problems promptly.

Experience
  • At least 1 year’s client service experience within a retail/ financial/ banking environment
Qualifications (Minimum)
  • Matric Certificate / Vocational
Qualifications (Ideal or Preferred)
  • n/a
Knowledge
  • Knowledge of Capitec Bank products and business processes (internal)
Skills
  • Communications Skills
  • Interpersonal & Relationship management Skills
  • Analytical Skills
  • Computer Literacy (MS Word, MS Excel, MS Outlook)
Competencies
  • Delivering Results and Meeting Customer Expectations
  • Adhering to Principles and Values
  • Persuading and Influencing
  • Presenting and Communicating Information
  • Following Instructions and Procedures
  • Relating and Networking
  • Achieving Personal Work Goals and Objectives
  • Adapting and Responding to Change
  • Coping with Pressures and Setbacks
  • Working with People
Additional Information
  • Clear criminal and credit record
  • Must have access to transport (personal/public)
  • Flexible and mobile across regions is an advantage
  • Must meet the minimum requirements on psychometric assessments
  • Must have fingerprints which are detectable/recognisable on Capitec Bank’s internal electronic banking system

How To Apply?

Apply Online For This Position Here

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