Capitec Is Hiring Client Service Champion

Experience

Qualifications (Minimum)

• Grade 12 National Certificate / Vocational

Qualifications (Ideal or Preferred)

• n/a

Knowledge

Skills

• Communications Skills
• Interpersonal & Relationship management Skills
• Analytical Skills
• Computer Literacy (MS Word, MS Excel, MS Outlook)

Competencies

• Persuading and Influencing_Negotiating Agreements
• Delivering Results and Meeting Customer Expectations_Meeting Basic Work Expectations
• Persuading and Influencing_Making Convincing Arguments
• Adhering to Principles and Values_Showing Community and Social Responsibility
• Following Instructions and Procedures_Accepting Direction
• Adhering to Principles and Values_Acting with Integrity
• Delivering Results and Meeting Customer Expectations_Serving Customers
• Relating and Networking_Managing Political Situations
• Following Instructions and Procedures_Following Policies and Procedures
• Relating and Networking_Creating and Maintaining Networks
• Relating and Networking_Establishing Relationships
• Adhering to Principles and Values
• Relating and Networking_Interacting with People at Different Levels
• Entrepreneurial and Commercial Thinking_Entrepreneurial Thinking
• Persuading and Influencing
• Entrepreneurial and Commercial Thinking_Controlling Costs
• Presenting and Communicating Information
• Delivering Results and Meeting Customer Expectations_Delivering High Quality Work
• Following Instructions and Procedures
• Entrepreneurial and Commercial Thinking
• Following Instructions and Procedures_Managing Risk
• Following Instructions and Procedures_Managing Time
• Adhering to Principles and Values_Demonstrating Beliefs and Principles
• Presenting and Communicating Information_Communicating Effectively
• Relating and Networking
• Following Instructions and Procedures_Managing Meetings
• Entrepreneurial and Commercial Thinking_Navigating Organisations
• Persuading and Influencing_Making a Strong Impression
• Following Instructions and Procedures_Working Safely
• Presenting and Communicating information_Presenting and Public Speaking
• Entrepreneurial and Commercial Thinking_Leveraging Opportunities
• Delivering Results and Meeting Customer Expectations_Championing Customer Needs
• Delivering Results and Meeting Customer Expectations

Additional Information

• Clear criminal and credit record
• Must have access to transport (personal/public)
• Flexible and mobile across regions is an advantage
• Must meet the minimum requirements on psychometric assessments
• Must have fingerprints which are detectable/recognisable on Capitec Bank’s internal electronic banking system