Company learnership

WNS Global Services SA Learnership Programme 2020

October 15, 2019

We are looking for young enthusiastic candidates for a one year Learnership Program.

Key Responsibilities:

  • Provide a reliable and trustworthy customer service
  • Identify and understand customer needs to consistently provide a high quality service.
  • Follow clear instructions and guidelines to investigate, resolve and process high volume customer enquiries in a timely and effective manner.
  • Escalate any queries or complaints to the appropriate channels to ensure they are handled and resolved in a timely manner.
  • Provide accurate information on products and services to clients to ensure consistency across the organisation.
  • Contribute to the success of the team and the business by achieving personal targets.
  • Adhere to the company and department standards, policies and procedures.

Requirements:

  • Minimum requirement of at least a good Grade 12
  • Computer literacy (Essential).
  • Proficient in MS Word, Email and good typing speed (Essential).
  • Neutral accent with excellent verbal and written English communication skills (Essential)

Hours:

  • Mondays to Sundays: 8am-11pm (rotational shifts)
  • Must be willing to work shifts

Please note: NO transport provided

How to Apply

Please send an updated CV to Brauwin.Isaacs@wns.com

Applications close on Sunday, 20 October 2019

Bellville, Western Cape,

Job Type: Temporary

Salary: R4,500.00 /month

Apply For Nedbank Learnership Here

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