Client Service Champion
Company: Capitec Bank Ltd
Purpose Statement
To welcome the clients and coordinate the branch flow through efficient queue functioning, ensuring the correct client documentation is available, and addressing client flow problems promptly.
Experience
- At least 1 year’s client service experience within a retail/ financial/ banking environment
Qualifications (Minimum)
- Grade 12 National Certificate / Vocational
Qualifications (Ideal or Preferred)
- n/a
Knowledge
- Knowledge of Capitec Bank products and business processes (internal)
Skills
- Communications Skills
- Interpersonal & Relationship management Skills
- Analytical Skills
- Computer Literacy (MS Word, MS Excel, MS Outlook)
Competencies
- Working with People
- Delivering Results and Meeting Customer Expectations
- Achieving Personal Work Goals and Objectives
Additional Information
- Clear criminal and credit record
- Must have access to transport (personal/public)
- Flexible and mobile across regions is an advantage
- Must meet the minimum requirements on psychometric assessments
- Must have fingerprints which are detectable/recognisable on Capitec Bank’s internal electronic banking system
For further information regarding this job posting you can contact the following Recruitment Consultant:
Dineo Mbonyana
dineombonyana@capitecbank.co.za
Date: 13-Sep-2019
Location: Maake, LP, ZA
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