Job Section: Sales and Service

Reference:  90241369


Achieve Objectives to Reach Financial Goal

  • Conduct a thorough customer need analysis, through customer engagement in order to provide the appropriate banking advice and guidance
  • Act as a single point of reference to appropriately solution the customer
  • Be accountable for customer on boarding and end to end sales fulfilment by utilizing the appropriate systems (e.g. COR and E2E)
  • Acquire new primary customer’s relationships by utilizing internal and external sources
  • Identify sales gaps by comparing actual performance against target

Avoid Business Risks

  • Adhere to legislative and regulatory requirements

Customer Satisfaction

  • Lead a culture of customer centricity and increased customer satisfaction and loyalty, and log all complaints on the appropriate system
  • Build long term relationships with customers

Job Purpose

To grow the Absa customer base through acquisition and increased customer profitability of the identified portfolio. Gain new customers and increase port folios of current customers through proactive attraction, cross selling, retention and contributing towards the achievement of the branch’s sales targets

Education and Experience, and Competency Requirements

  • Minimum – NQF level 5 relevant qualifications (accredited with FSB).
  • 2 years sales experience.
  • Proficient in MS Office (Word, Excel, Power Point and Outlook) and the Internet.
  • No criminal record.

Ready to Apply?

There are four stages in our application process:

  1. Application: On our application form we ask for information like your contact details, education and work experience. You will also be required to upload a CV, so it’s a good idea to have this ready.
  2. Online Assessments: We’ll then ask you to complete online assessments if you have passed our minimum screening criteria.  You will also receive an email with the link to these assessments so you can complete them when it suits you best.  Our assessments are carefully designed to measure the skills and capabilities necessary to be successful in our roles.
  3. Interview: If you are successful in our assessments we will contact you to conduct a brief telephonic interview before we invite you to attend a face-to-face interview.
  4. Outcome: Following your interview we’ll be in touch within five working days to advise you of the outcome.

We are committed to employment equity when recruiting internally and externally.   Preference will be given to suitably qualified individuals from previously disadvantaged groups in South Africa.

For new opportunities and exposure … Apply today, and take your career to the next level.

If you have not received a response to your application in 15 days please consider your application unsuccessful.

Apply Online Now

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